Upgrade Your Employee Benefits Through Communication

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Employee benefits communication has long been a struggle for HR professionals. When providing employees with information about their benefits, it has been an ongoing battle to effectively convey what they need to know regarding terms, policies, and especially changes. In Aflac’s 2017 Workforces Report, 67% of employees reported that reading about their benefits is stressful or complicated. The majority also named “simpler language” as one of the top things they would change about their benefits enrollment to improve it. Only about 25% of employees felt confident in their benefits selections. Others said they needed more information or help from a…
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Is Your Firm Protected for Libel and Slander under Your Business Policy?

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What would you do if your business got SLAPPed? SLAPP stands for “strategic lawsuit against public participation.” A business that gets SLAPPed has been sued for speaking out against or about a person or entity. In these actions, the plaintiff accuses a person or business of harming them by speaking out publicly with malicious intent. For example, small businesses in a village may protest plans to build a huge shopping mall nearby and in the process spread a false rumor about the developers. The owners of the proposed mall might sue them for alleged defamation – libel (written statements) or…
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Insurance Investigators Mine Social Media to Ferret out Fraud

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Insurers are increasingly using social media to track down workers who are perpetrating workers’ comp and other liability fraud by faking injuries or staying on the dole after they have healed. Investigators are increasingly making use of Facebook, Instagram, LinkedIn and other online social media sites to nab claimants who are fraudulently trying to collect payments. But while social media can be a goldmine of information on claimants, investigators have to act ethically and should do so quickly, experts say. If an injured worker posts pics of themselves being active on Facebook, it gives investigators quick, actionable evidence for their…
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Avoiding the Risks Inherent in Your Firm’s Social Media Presence

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More and more companies are developing a social media presence to increase their exposure and reach new clients. Typically, an organization will put a person in charge of the company’s social media accounts and making posts to Facebook, LinkedIn, Twitter and other sites. If managed properly, your organization can reap significant benefits from a creative online presence, but if you mismanage it, the risks can be significant. The dangers that you face include libel risk, reputational damage from posting controversial or misleading material, cyber security risks and copyright infringement risk. To avoid any of these issues, you should have in…
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Five Tips for a Successful Open Enrollment

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In light of today’s diverse and continuously evolving workforce, it’s more critical than ever that you have a targeted strategy for your open enrollment. You should not just consider open enrollment as the period that your staff chooses benefits. The way you execute and your success in boosting participation can help attract, engage and retain top talent. This makes open enrollment season – and all of your year-round benefits communications – an essential part of your overall human resources strategy. Open enrollment is your ticket to a more benefits-engaged workforce. Open enrollment’s function is to get employees signed up for…
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Consumer-driven Health Plans Confuse Enrollees

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As more employers are moving their workers into consumer-driven health plans (CDHPs), a new study has found that many employees don’t understand how such plans and their moving parts work. The report found that there is widespread misunderstanding among enrollees in CDHPs about the health savings accounts (HSAs) or flexible spending accounts attached to those plans and health reimbursement arrangements (HRAs). This is an increasingly important issue that needs to be addressed by employers as CDHPs and reimbursement accounts quickly gain traction. The “Acclaris Consumer Education Survey” of health industry professionals found that: • 64.5% of health industry professionals rated…
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NLRB Acts against Firm that Fired Employee for Posting Disparaging Comments on Facebook

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In a disturbing move for employers, the National Labor Relations Board has issued a complaint against an employer that allegedly terminated an employee for posting negative comments about her supervisor on her Facebook page. The NLRB complaint alleges that the woman’s Facebook posts were “protected concerted activity” within the meaning of the National Labor Relations Act and that the employer’s Internet posting policies contained unlawful provisions, including one that prohibited employees from making disparaging remarks about their supervisors. The NLRB concluded that such provisions constitute interference with an employee’s exercise of his or her right to engage in protected concerted…
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