Report All Workplace Injuries Promptly, Including First Aid

If one of your staff suffers an injury at work, it’s your duty to report that injury to your workers’ comp carrier.

Many employers think they can skip making a report if someone is hurt at work yet doesn’t need to go see a doctor immediately. But the problem is that even what seems like a minor injury can turn into a major problem down the road.

Take the case of a man who was working for Louis Truth Dairy, when a crate with milk containers down a shoot and hit him in the shin.

The force of the impact knocked him to the ground and left a welt. Despite the bruise, he did not see think the injury was serious, so he didn’t report it to his employer.

But the welt became a boil that eventually opened up and became infected. The man then sought care from his doctor, but did not mention the wound to his employer until three months after the workplace injury was incurred.

Although, in this instance, the employer had no control over the delay, it’s common for workers not to report a minor injury, such as a small cut on the hand.

But you never know when an injury can become infected or otherwise develop into something more complicated.

Consequences of Late Reporting

A delay in seeking treatment may cause a deterioration in the employee’s condition.
Hindering your ability to investigate the claim, as witnesses may no longer be available or key evidence may not be preserved.
The ability to deny uncompensable claims can be affected. Many states have regulations that prohibit denial of claims after a specified time period.
The ability to deny a claim due to a worker being under the influence of drugs or alcohol.
The opportunity to direct the initial treatment to an occupational health clinic that specializes in treating workers’ comp injuries and coordinates with the employer’s return-to-work program may be lost.

First-aid claims

In California, employers are permitted (under specific guidelines) to directly pay for their first-aid claims. This practice may have a positive effect in minimizing the impact on future experience modifications, and reduce the future cost of premiums. But you need to carefully make a decision on first aid.


First aid, as defined by the California Labor Code and Regulations, is any one-time treatment, and any follow-up visit, for the purpose of observation of minor scratches, cuts, burns, splinters or other minor occupational injuries, which do not ordinarily require medical care.

Such one-time treatment, and follow-up visit for the purpose of observation, is considered first aid, even though provided by a physician or by other registered professional personnel.


All first-aid claims should be reported to your workers’ compensation carrier as a precautionary measure.

We can assist you if you have any claims questions. We can work with your carrier to help you be certain that such claims are classified as first-aid only.

Examples of first-aid treatment

Application of antiseptics
Treatment for first-degree burns
Application of bandage(s) during any visit to medical personnel
Use of elastic bandage(s) during first visit to medical personnel
Removal of foreign bodies not embedded in an eye if only irrigation is required
Removal of foreign bodies from wound if removed using tweezers or another simple technique
Use of non-prescription medications and administration of a single dose of prescription medication on first visit for minor injury or discomfort
Soaking therapy on initial visit to medical personnel or removal of bandages by soaking
Application of hot or cold compress(es) during first visit to medical personnel
Application of ointment to abrasions to prevent drying or cracking
Application of heat therapy during first visit to medical personnel
Use of whirlpool-bath therapy during first visit to medical personnel
Negative x-ray diagnosis
Observation of injury during visit to medical personnel